Scheduler — Home Care

Job overview

The Scheduler role is onsite in Naperville, IL; compensation is not specified. Senior Helpers supports clients who want to age at home while maintaining or gaining independence. The Scheduler coordinates caregiver coverage so clients receive care according to their needs and care plans. The role manages schedules and changes, addresses conflicts and call-outs, communicates updates to families and staff, and supports accurate records and effective daily operations.

What you'll do

• Select, schedule, and coordinate caregivers using assessment and care plan information
• maintain caregiver schedules and resolve conflicts, emergencies, and call-outs
• complete schedules three days before shifts
• communicate schedule changes to clients and families
• record changes in company software
• accept on-call duty averaging two weeks per month and as directed
• communicate hiring needs
• assist with caregiver file updates
• audit telephony logs
• coordinate shift back-fill
• serve as a family contact for schedules
• maintain rapport and help resolve complaints, incidents, and injuries with a supervisor.

What we're looking for

Skills & competencies

scheduler

scheduling coordinator

home care

caregiver scheduling

staffing

client communication

schedule coordination

naperville il

senior helpers

on-call rotation

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching
• health, dental, and vision insurance
• paid time off
• life insurance
• pay on demand
• bonus structure
• discount programs.

About the employer

Senior Helpers - Naperville is hiring for this role. Industry: Home Health Care Services. Sector: 62.