Digital Banker

Job overview

The Digital Banker role is onsite in Le Mars, IA. Compensation is not specified. The position supports the bank’s digital branch and its customers. The role exists to help customers use digital banking products and services effectively and safely. It provides technical assistance, resolves service issues, supports product implementations and system changes, and helps communicate banking solutions to customers and bank staff.

What you'll do

• Provide customer service and technical support for digital banking products and services
• explain product features and risk mitigation practices
• support product offerings, projects, and system conversions
• assist with online business banking, ACH, electronic payments, Bill Pay, transfers, mobile deposits, and related services
• resolve customer issues through phone, email, or in-person communication
• sell deposit, payment, digital, and banking services.

What we're looking for

Skills & competencies

digital banker

le mars ia

ambank company

digital banking

customer support

technical support

online business banking

ach

electronic payments

risk mitigation

banking services

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, and dental coverage
• community involvement incentives
• flexible work hours
• paid vacation and sick leave
• paid holidays
• paid maternity and parental leave
• 401(k) matching
• apparel reimbursement.

Why this role

Benefits include healthcare, paid leave, paid holidays, parental leave, and a 401(k) with matching contribution.

About the employer

Ambank Company is hiring for this role. Industry: Commercial Banking. Sector: 52.