Taxi Routing Specialist

Job overview

The Taxi Routing Specialist role is onsite in Kansas City, MO, with pay of $16–$18 per hour. Compensation supports zTrip’s transportation operations, where coordination helps drivers serve passenger requests reliably. This role coordinates trip assignments, monitors driver activity and service coverage, and adjusts routes as conditions change. By communicating with drivers and internal teams and maintaining accurate dispatch records, the specialist helps limit delays and service interruptions.

What you'll do

• Assign transportation requests to available drivers
• monitor trip progress and service activity
• adjust routing to improve efficiency and minimize delays
• coordinate driver communications and support
• respond to service disruptions and coverage gaps
• maintain dispatch logs, trip records, and routing information.

What we're looking for

Skills & competencies

taxi routing specialist

full-time

kansas city mo

ztrip kct

trip dispatch

route optimization

driver communication

transportation operations

service monitoring

dispatch logs

customer service

high school diploma or ged

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and life insurance
• paid time off
• paid holidays
• 401(k) with company match
• paid training
• career advancement opportunities
• professional development programs.

Why this role

Monday–Friday, 8:00 AM–5:00 PM schedule; paid training; medical, dental, vision, and life insurance; paid time off and holidays; 401(k) with company match.

About the employer

zTrip KCT is hiring for this role. Industry: Taxi and Ridesharing Services. Sector: 48.