Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member role is onsite in Columbia, SC. The stated annual salary range is $40,000–$60,000. The role supports Jennifer Creed’s insurance agency by strengthening customer experiences and agency growth. The representative responds to customer inquiries, maintains records, supports retention, and coordinates with agency colleagues to help resolve issues and meet customer needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

columbia sc

jennifer creed

insurance agency

customer service

customer retention

customer records

issue resolution

$40k–$60k/year

licensing paid

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing, performance-based bonuses, flexible schedule, paid time off, training and development, and advancement opportunities.

Why this role

The agency pays for licensing and offers performance-based bonuses, training, and development.

About the employer

Jennifer Creed - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.