Counselor (Crisis Worker) — Crisis Response and Intervention

Job overview

The Counselor (Crisis Worker) — Crisis Response and Intervention role is onsite at an Arrowleaf office in Southern Illinois; the specific office depends on space availability. Compensation is $46,232–$67,267 annually. Arrowleaf’s mission is to help Southern Illinoisans reach their full potential through resources and opportunities that support individual and community well-being. The counselor provides crisis intervention and assessment to help stabilize people experiencing immediate stressors or mental health crises. The role develops safety plans, coordinates with emergency and healthcare partners, connects clients with support services, and documents care to support continuity.

What you'll do

• Respond to crisis calls
• provide short-term crisis intervention and referrals
• use screening and assessment tools to evaluate risk and recommend care levels to the on-call qualified mental health professional
• collaborate with emergency services, law enforcement, and medical professionals
• develop safety plans
• coordinate continuity of care
• maintain referral contacts and timely documentation.

What we're looking for

Skills & competencies

counselor

crisis worker

crisis response

behavioral health

southern illinois

arrowleaf

10 pm–8 am

monday–thursday

crisis intervention

safety planning

bachelor’s degree required

$46,232–$67,267/year

mileage reimbursement

union position

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match for qualifying staff
• voluntary benefits
• mileage reimbursement
• health, vision, and dental insurance options after the stated eligibility period
• life insurance up to $50,000
• up to 368 hours of paid time off in the first year, including paid holidays, personal time, sick days, bereavement leave, vacation, and volunteer time.

Why this role

The posting specifies a Monday–Thursday overnight schedule, 10:00 PM–8:00 AM, and requires at least one crisis call per month to maintain call-in status.

About the employer

Arrowleaf is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.