Clinical Outreach Liaison

Job overview

The Clinical Outreach Liaison role is hybrid in the Boston region, requires a home address within the region, and involves regular travel throughout the territory. Compensation is $80,000–$100,000 per year plus a 20% quarterly bonus tied to referral and conversion targets. Amae Health provides specialty outpatient care for people with severe mental illness through high-acuity, in-person clinics. The liaison builds referral partnerships and manages territory growth while helping referred patients transition into care. By developing referral sources, coordinating warm handoffs, and tracking pipeline outcomes, the role supports access to coordinated outpatient services and the organization’s goal of improving outcomes for people with severe mental illness.

What you'll do

• Build and manage referral relationships with hospitals, emergency departments, community mental health centers, and outpatient providers
• conduct recurring partner outreach and activate new referral sources
• re-engage inactive sources
• represent Amae at community events and provider meetings
• personally support warm handoffs by meeting referred patients in hospitals, homes, or the community
• coordinate urgent patient transitions
• maintain CRM records
• develop quarterly market plans and report on pipeline health, conversion, and account risks.

What we're looking for

Skills & competencies

clinical outreach liaison

community liaison

referral development

territory growth

patient advocacy

warm handoffs

behavioral health

boston region

amae health

$80,000–$100,000/year

20% quarterly bonus

hybrid

regular territory travel

crm reporting

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive medical, dental, and vision coverage
• parental leave
• well-being programs.

Why this role

Hybrid role requiring a home address in the Boston region and regular territory travel. The posting describes a 60% focus on referral partner development and territory growth, 20% warm handoff and patient-facing support, and 20% pipeline management and reporting. Requires 3+ years in a quota-carrying, relationship-driven role.

About the employer

Amae Health is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.