Administrative Assistant

Job overview

Compensation is not specified. The Administrative Assistant role is onsite in Dubuque, IA, and Kunkel & Associates is a commercial insurance brokerage whose administrative team supports office operations and client-facing service. The assistant serves as a first point of contact and provides front-desk, document, mail, and team support. The role helps keep office workflows organized and supports sales and service teams with insurance documentation and administrative tasks.

What you'll do

• Answer and route calls
• greet clients, visitors, and vendors
• manage mail and deliveries
• create and format Microsoft Office documents
• prepare insurance certificates, auto ID cards, and policy documents
• support sales and service teams with printing, scanning, and filing
• assist with renewals and requests
• maintain contact information
• monitor email and faxes
• communicate and escalate items appropriately.

What we're looking for

Skills & competencies

administrative assistant

dubuque ia

kunkel & associates

front desk

office support

commercial insurance

microsoft outlook

microsoft word

microsoft excel

monday–friday

8 am–5 pm

Work arrangement

• Weekend coverage required

Benefits & perks

• Structured training and onboarding
• supportive team culture
• potential career paths into client service and account support.

Why this role

Onsite front-desk role with Monday–Friday, 8:00 AM–5:00 PM schedule and potential for limited hybrid flexibility as employees develop, subject to business needs.

About the employer

Kunkel & Associates is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.