Desktop Support Specialist II

Job overview

The Desktop Support Specialist II role is onsite five days per week in San Diego, CA. The target base salary is $30–$34 per hour. Hyundai Autoever America provides IT services and managed services support to Hyundai Motor Group brands; this role supports Hyundai Translead in the San Diego office. The specialist plans and delivers technical support for end-user devices and services, resolving issues and coordinating with other IT teams. The work helps maintain reliable desktop systems, business applications, and user support for the supported operation.

What you'll do

• Install, configure, troubleshoot, and support desktop computers, phones, laptops, email accounts, and video conferencing
• support business applications and software deployments
• troubleshoot application connectivity
• maintain desktop management documentation and create a standard PC image
• diagnose and restore technical services and equipment
• coordinate with IT teams to resolve helpdesk and service requests.

What we're looking for

Skills & competencies

desktop support specialist ii

desktop support

tier 2 support

it helpdesk

hardware troubleshooting

software deployment

onsite 5 days

$30–$34 per hour

san diego ca

hyundai autoever america

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting describes excellent benefits.

Why this role

The posting requests a bachelor's degree in computer science or equivalent work experience and 3–7 years of relevant Tier 2 or higher experience. Microsoft, Oracle, and/or CompTIA certifications are preferred.

About the employer

Hyundai Autoever America is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.