Guest Experience Specialist — Eagle County Regional Airport

Job overview

The Guest Experience Specialist role is onsite in Dillon, CO, with varied schedules that may include nights, weekends, and holidays. Pay is $24.00–$26.00 per hour, and eligible full-time new hires may receive a $1,000 sign-on bonus. The role supports Signature Aviation’s private aviation terminal guest experience. The role exists to welcome guests and crews and coordinate services that make private aviation visits smooth and comfortable. By handling requests, monitoring flights, arranging amenities, and coordinating with the airside team, the specialist supports Signature Aviation’s elevated private-air-travel experience.

What you'll do

• Greet and escort guests and crews
• coordinate information among guests, terminal staff, departments, and external parties
• process guest purchases and fuel transactions
• arrange concierge services
• handle inquiries and concerns
• monitor flights and schedule requested services
• maintain guest-area amenities
• assist with luggage and transportation
• follow security and emergency procedures
• support airside services as assigned.

What we're looking for

Skills & competencies

guest experience specialist

private aviation

hospitality

guest services

dillon co

signature aviation

$24–$26/hr

$1,000 sign-on bonus

night availability

weekend availability

holiday availability

driver’s license

paid time off

tuition reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, prescription, dental, and vision insurance
• health savings and flexible spending accounts
• life and disability insurance
• 401(k)
• paid time off
• paid maternity leave
• tuition reimbursement
• training and development
• employee assistance program.

Why this role

The role may include assisting with vehicle valeting, wing walking, placing chocks and cones, positioning aircraft stairs or jetways, and airline passenger-service functions at certain locations. A valid state driver’s license is required.

About the employer

Signature Aviation is hiring for this role. Industry: All Other Travel Arrangement and Reservation Services. Sector: 56.