Operations Associate

Job overview

The Operations Associate role is onsite in Portland, ME. Compensation is not specified; the posting says compensation combines salary and bonus potential and is aligned with market data and qualifications. MedRhythms develops neurotherapeutics intended to improve walking, mobility, and related functional outcomes. The associate coordinates prescription services from enrollment through fulfillment, helping ensure documentation is complete and processing remains timely. The role supports patients, healthcare providers, and internal teams through case management, provider outreach, accurate CRM records, and compliant communications.

What you'll do

• Manage prescription cases from intake to completion
• review forms and flag missing information
• contact provider offices by fax, email, and phone
• record outreach and communications in Salesforce
• enter enrollment information
• upload and categorize digital files
• prepare routine communications
• handle information in accordance with privacy standards
• complete ad hoc projects as needed.

What we're looking for

Skills & competencies

operations associate

prescription services

patient enrollment

healthcare providers

documentation

salesforce

portland me

medrhythms

patient experience

privacy compliance

paid time off

medical devices

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation, sick, and volunteer time off
• growth opportunities across functions.

Why this role

Downtown Portland office; paid vacation, sick, and volunteer time off; growth opportunities across functions.

About the employer

MedRhythms is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.