IT Tech & Simulation Support Specialist
Compensation
$39k – $68k /yr
Employment type
Full-time
Work setting
On-site
Location
New Hope, TN
Schedule
Day shift
Posted
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Job overview
The IT Tech & Simulation Support Specialist role follows a hybrid schedule in New Hope, TN, with four in-office days per week, Monday through Thursday. Compensation is $38,894.07–$68,341.37 per year. The role supports Chamberlain University’s campus technology and nursing simulation learning environments. As a Tier 2 technician, the specialist supports campus and associated locations, maintains classroom and lab equipment, and provides intermediate technical support to the SimCare Center. This work helps keep technology and simulation resources available for students, faculty, and staff.
What you'll do
- Provide Tier 1 and Tier 2 support
- inspect classroom equipment and process repair tickets
- build and deploy images and software packages
- assist student workers and support technicians
- maintain lab equipment and security
- support network, server, and telecommunications needs
- troubleshoot staff, student, and faculty issues
- coordinate onsite vendor work
- provide intermediate SimCare Center support and equipment setup
- support simulation labs, learning spaces, and training sessions.
What we're looking for
- Skills & competencies
- it supportsimulation supporttier 2 supportdesktop supporthelp deskclassroom technologynursing simulationactive directoryhybridfour in-office daysmonday–thursdaynew hope tnchamberlain university
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health, dental, vision, life, and disability insurance
- 401(k) with 6% employer match
- flexible time off
- 12 paid holidays.
Why this role
The role requires approximately 10 hours per week of SimCare support. Occasional evening and weekend work may be required. An associate degree in a technical field and classroom-equipment experience are preferred; two years of desktop or help-desk support and Active Directory experience are required.
About the employer
Chamberlain University is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.
Additional details
- Industry sector
- 61
- Industry
- Colleges, Universities, and Professional Schools
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 13457ffa-29bd-4fd0-a23a-a099349d3b09