Account Manager

Job overview

The Account Manager role is onsite in Bethesda, MD. Compensation is not specified. The role supports LePrix’s sales function and works with senior sales executives to deliver customer experience and service. The account manager oversees client success, order execution, service-level performance, and cross-functional projects. The work aims to keep clients active, reduce churn, improve fulfillment, and support account growth and profitability.

What you'll do

• Serve as a point of contact for client inquiries and concerns
• manage client returns and account processes
• analyze monthly performance and client metrics
• organize quarterly client feedback
• track orders and service-level targets
• coordinate with operations on fulfillment
• resolve payment, shipment, and fulfillment issues
• identify client projects and reporting needs
• maintain SOP compliance, inventory, and financial accuracy.

What we're looking for

Skills & competencies

account manager

client success

sales operations

account growth

order fulfillment

service-level optimization

client reporting

bethesda md

health insurance

dental insurance

paid time off

401(k)

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts, health insurance, paid time off, 401(k), and dental insurance.

Why this role

The role combines client account management with order fulfillment, service-level optimization, and project coordination.

About the employer

Leprix Inc is hiring for this role. Industry: All Other Miscellaneous Retailers. Sector: 45.