Specialty Client Services Representative (CSR)

Job overview

The Specialty Client Services Representative role is onsite in Charlottesville, VA, with pay of $18–$20 per hour. The role supports specialty medicine departments, including Internal Medicine, Surgery, and other advanced services at Virginia Veterinary Specialty & Emergency. The representative supports clients and veterinary teams through front-desk service, appointment coordination, payment processing, and accurate records, helping patients and their families navigate specialty care.

What you'll do

• Greet clients with empathy
• answer phones
• schedule appointments
• manage patient check-ins and check-outs
• collect payments and explain transactions
• maintain accurate medical records and hospital cleanliness
• collaborate with veterinary staff to support patient care.

What we're looking for

Skills & competencies

specialty client services representative

virginia veterinary specialty and emergency

charlottesville va

onsite

full-time

veterinary specialty medicine

internal medicine

surgery

appointment scheduling

client service

medical records

$18–$20/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off and paid parental leave
• health, dental, and vision insurance
• employee discounts
• 401(k) match
• growth and training opportunities.

Why this role

The role is dedicated to specialty medicine departments and offers opportunities to work closely with specialists, technicians, and assistants.

About the employer

Virginia Veterinary Specialty and Emergency is hiring for this role. Industry: Veterinary Services. Sector: 54.