Marketing & Customer Care Assistant

Job overview

The Marketing & Customer Care Assistant role is onsite in Greensboro, NC. Compensation is not specified. Greensboro Auto Auction describes itself as an independent auto auction serving dealers, consignors, and commercial clients. This role supports dealer service and sales promotions by handling dealer communications, helping customers through the auction process, maintaining CRM information, and assisting with marketing and event execution.

What you'll do

• Handle inbound and outbound dealer communication by phone, email, and text
• answer questions, troubleshoot issues, and guide dealers through the auction process
• contact active and inactive dealers about sales, promotions, and events
• support in-lane promotions on sale days
• assist with marketing campaigns, dealer outreach, and event execution
• help with event setup
• update CRM records
• assist with light reporting
• coordinate with multiple departments.

What we're looking for

Skills & competencies

marketing

customer care

greensboro nc

greensboro auto auction

green ford

dealer communication

customer service

crm

sales promotions

event support

full-time

401(k)

health benefits

onsite clinic

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health, dental and vision coverage, and an onsite clinic.

Why this role

The posting lists a 401(k), health, dental and vision coverage, and an onsite clinic; it describes the culture as team-first and family-owned.

About the employer

Greensboro Auto Auction / Green Ford is hiring for this role. Industry: Used Car Dealers. Sector: 44.