Personal Lines Account Manager

Job overview

The Personal Lines Account Manager is an onsite role based in Charlotte, NC, with a salary range of $70,000 - $80,000 per year. This position supports the agency's personal insurance department by managing client relationships and policy services. This role exists to ensure high levels of client satisfaction through proactive service, accurate policy maintenance, and effective communication. The Account Manager contributes to the agency's retention and growth goals by handling renewals, endorsements, and coverage reviews.

What you'll do

• Build and maintain strong client relationships
• process renewals, endorsements, and cancellations
• provide timely responses to coverage and billing inquiries
• conduct coverage reviews
• prepare quotes and proposals
• maintain accurate documentation in the agency management system.

What we're looking for

Skills & competencies

full-time

day shift

charlotte nc

insurance

account management

property and casualty

client relations

customer service

applied epic

ams360

$70k-$80k

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive salary, inclusive work environment, professional development opportunities.

Why this role

Supports agency retention and growth objectives through dedicated account management.

About the employer

Jobot is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.