Senior Account Manager

Job overview

The Senior Account Manager role is onsite in Pleasant Prairie, WI. Compensation is not specified. Arvato provides global third-party logistics and supply chain management services, including for consumer products, technology, healthcare, automotive, and publishing industries. The role leads a client-support team and manages daily operations, client relationships, and service-level performance. It aligns operational delivery with client expectations while identifying process improvements and opportunities to grow services across locations.

What you'll do

• Lead, hire, train, and develop client-support staff
• serve as primary liaison between clients and internal teams
• execute client-focused account initiatives
• oversee operational reporting, invoicing data, volume forecasts, and performance metrics
• manage statements of work and scorecards
• implement process improvements
• coordinate global locations and client updates
• identify business opportunities
• ensure compliance with safety, hygiene, and 5S guidelines.

What we're looking for

Skills & competencies

senior account manager

pleasant prairie wi

arvato

supply chain

third-party logistics

client relations

global accounts

service-level agreements

team leadership

operational reporting

process improvement

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life insurance, disability pay, 401(k) match up to 6%, paid time off and holidays, flexible spending accounts, employee assistance program, tuition reimbursement, scholarships, training, and commuter benefits.

Why this role

Requires a bachelor’s degree in business, supply chain, or related field, or equivalent experience, and at least seven years of account management experience focused on global clients and strategic relationships.

About the employer

Arvato is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.