Front Office Manager

Job overview

The Front Office Manager works onsite at the Grand Gardner Hotel in Valparaiso, IN. Compensation is not specified. The hotel is an independent boutique property with 58 guest rooms and suites, a speakeasy, banquet space, and shared spaces.

What you'll do

• Oversee front office operations and lead the front desk team
• support scheduling, training, coaching, and performance management
• monitor reservations, room availability, guest requests, and service recovery
• ensure compliance with cash handling, guest accounting, and operating procedures
• coordinate with housekeeping, maintenance, food and beverage, and leadership teams.

What we're looking for

Skills & competencies

front office manager

hotel operations

guest services

front desk leadership

reservations

valparaiso in

grand gardner hotel

employee-owned culture

evenings

weekends

holiday schedule

hospitality

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee Stock Ownership Plan with annual stock issuance
• paid time off and holiday pay
• health, dental, and vision insurance
• free health clinic
• 401(k) match
• free life insurance
• hotel and dining discounts
• professional development support.

Why this role

Flexible schedule may include evenings, weekends, holidays, and occasional overnight support when needed; the hotel is part of an employee-owned company culture.

About the employer

Urschel Laboratories, Inc. is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.