Customer Outreach Specialist
Compensation
$84k – $146k /yr
Employment type
Full-time
Work setting
On-site
Location
Annapolis Junction, MD
Schedule
Day shift
Posted
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Job overview
The Customer Outreach Specialist is an onsite role based in Annapolis Junction, MD. Compensation is $83,500–$146,000 per year, supporting the Intelligence Division. This role exists to bridge the gap between operational end users and software engineering teams. The Customer Outreach Specialist contributes to mission success by driving tool adoption, providing training, and troubleshooting technical issues.
What you'll do
- Lead product demonstrations and user training.
- Triage and resolve technical issues.
- Translate mission needs into technical requirements.
- Author user guides and documentation.
What we're looking for
- Skills & competencies
- full-timeday shiftannapolis junction mdcustomer outreachsystems engineeringintelligenceonsitetechnical supportts/sci polygraphdefense
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k) with match, 9/80 work schedule, paid holiday shutdown.
Why this role
Active TS/SCI with polygraph required; critical role in mission-edge operations.
About the employer
AeroVironment is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1212.00
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Listing ID: 12e1fe20-c329-4ad7-820f-49b5c2a22530