Insurance Producer / Customer Service Representative

Job overview

The Insurance Producer / Customer Service Representative role is onsite in Southfield, MI. Base compensation is $17–$21 per hour, with commissions; the posting also describes a possible $1,000 signing bonus and potential first-year earnings of $40,000–$60,000. Integrity Insurance Agency LLC serves clients in Southfield and surrounding communities with personalized insurance advice. The role develops insurance business while helping clients select coverage, manage policy transactions, and navigate claims. Maintaining accurate records and meeting sales goals supports client service and the agency’s growth.

What you'll do

• Prospect for and maintain client relationships
• assess client needs and recommend insurance products and coverage
• process applications, renewals, endorsements, and cancellations
• respond to customer inquiries by phone, email, and in person
• support clients through claims and liaise with carriers
• maintain client records
• meet individual sales goals.

What we're looking for

Skills & competencies

insurance producer

customer service representative

insurance sales

property & casualty license

client relationships

policy processing

claims support

southfield mi

integrity insurance agency

$17–$21/hour

commission

warm leads

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• performance-based bonus
• wellness resources
• health care stipend
• available retirement plan
• possible $1,000 signing bonus.

Why this role

Warm leads are provided. An active Michigan Property & Casualty license is required; a Life & Health producer license is helpful.

About the employer

INTEGRITY INSURANCE AGENCY LLC is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.