Field Service Technician

Job overview

The Field Service Technician role is onsite in Sarasota, FL. Compensation is not specified. The technician supports Window World’s residential exterior remodeling customers and its stated mission of combining quality workmanship with customer service. The role handles warranty service for windows, sliding glass doors, and entry doors, including sash and insulated glass unit replacement. It also schedules service appointments, resolves customer issues, updates CRM records, follows procedures, prepares service reports, and may assist with training and orientation for other team members as assigned.

What you'll do

• Perform warranty work on windows, sliding glass doors, and entry doors, including sash and insulated glass unit replacement
• complete final punch-out work
• schedule service appointments
• resolve customer issues and follow up
• update customer accounts and CRM records
• follow standard procedures
• prepare service reports
• maintain an organized workspace.

What we're looking for

Skills & competencies

field service technician

window warranty service

door warranty service

sash replacement

insulated glass unit replacement

customer service

crm records

service appointments

sarasota fl

window world of southwest florida

flexible hours

weekly pay

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive weekly pay, flexible hours, medical and dental insurance, paid time off, and paid holidays.

Why this role

The posting describes three to five in-home service calls per day and asks for two to three years of window and door field service technician experience.

About the employer

Window World of Southwest Florida is hiring for this role. Industry: Glass and Glazing Contractors. Sector: 23.