Technical Service Representative

Job overview

The Technical Service Representative role is an onsite position based in Somers, WI. Compensation is not specified for this role, which supports the technical service department at Uline, a leading distributor of shipping and industrial materials. This role exists to provide expert guidance to customers on product use, troubleshoot issues, and perform repairs on returned packaging tools and equipment. The Technical Service Representative contributes to operational efficiency by preventing unnecessary returns and supporting internal departments with repair-related needs.

What you'll do

• Repair returned products
• provide technical support via email and phone
• act as a resource for other departments
• coordinate parts and repair estimates.

What we're looking for

Skills & competencies

full-time

day shift

somers wi

uline

technical service

customer support

repair

mechanical

electrical

onsite

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, bonus programs, paid time off, tuition assistance.

Why this role

Hands-on repair work combined with customer support.

About the employer

Uline, Inc. is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.