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Customer Service Representative

Domino's Franchise · Pembroke, NC · Customer service and restaurant operations

Employment type

Full-time

Work setting

On-site

Location

Pembroke, NC

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative role is onsite in Pembroke, NC; compensation is not specified. The position supports a Domino’s franchise focused on preparing food and providing customer service. The representative serves as an initial contact for phone-in and carryout customers and helps the team meet service-time standards. Training in products, equipment, and the Domino’s Pulse point-of-sale system supports accurate order handling and efficient service.

What you'll do

  • Answer customer phone calls and assist phone-in and carryout customers
  • communicate in a friendly, professional manner
  • learn products and equipment through online courses and hands-on training
  • use the Domino’s Pulse point-of-sale order system
  • contribute to the stated order preparation and delivery timing standards.

What we're looking for

Skills & competencies
customer service representative
domino's
phone orders
carryout customers
point-of-sale system
domino's pulse
pizza
customer service
pembroke nc
domino's franchise
Work arrangement
  • Weekend coverage required

Why this role

Training includes online courses and hands-on instruction, with a separate training program for those interested in management.

About the employer

Domino's Franchise is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.

Additional details

Industry sector
72
Industry
Limited-Service Restaurants
Occupation code
43-4051.00
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