Customer Service Manager - State Farm Agent Team Member

Job overview

The Customer Service Manager role is onsite in the Village of Williamsburg, VA, and pays $45,000–$55,000 per year. The position supports Steve Sparkman’s growing, customer-focused insurance agency and its community presence. The role develops new business and customer relationships by identifying needs, explaining insurance options, maintaining accurate policy records, and supporting measurable agency sales objectives.

What you'll do

• Generate leads and referrals to develop new business
• explain insurance options and recommend coverage suited to customer needs
• maintain customer relationships through outreach and personalized service
• keep records current and manage policy adjustments.

What we're looking for

Skills & competencies

customer service manager

state farm agent team member

insurance

lead generation

customer relationships

policy adjustments

village of williamsburg va

$45k–$55k

performance bonus

health insurance

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus
• performance-based bonus
• flexible schedule
• health insurance
• advancement opportunity
• paid time off
• training and development.

Why this role

Benefits include a hiring bonus, performance-based bonus, flexible schedule, health insurance, advancement opportunity, paid time off, and training and development.

About the employer

Steve Sparkman - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.