Technical Product Specialist — Welding Equipment

Job overview

The Technical Product Specialist role is based in Ozark, MO, with customer-site support as needed. Compensation is not specified. The position provides technical support for welding equipment and related product lines throughout the customer lifecycle. The specialist diagnoses equipment and application issues, guides customers through setup and operation, and owns technical cases through resolution. The role also supports installations, startup, testing, training, and complex project work, helping customers and internal teams use equipment effectively.

What you'll do

• Provide advanced technical support for welding equipment, systems, accessories, and related products
• troubleshoot equipment, application, setup, programming, electrical, mechanical, and operational issues
• own assigned cases through resolution
• diagnose issues remotely
• provide onsite support when needed
• support installation, startup, configuration, testing, and customer training
• recommend equipment setup, tooling, accessories, consumables, and operating parameters
• support technical project managers and sales teams
• maintain product expertise and participate in manufacturer training.

What we're looking for

Skills & competencies

technical product specialist

welding equipment

technical support

equipment troubleshooting

customer training

installation and startup

mechanical troubleshooting

electrical troubleshooting

ozark mo

customer-site travel 15%–20%

Work arrangement

• Weekend coverage required

Why this role

Customer-site travel is approximately 15%–20%. Welding and fabrication experience is preferred; orbital or automated welding experience is highly desirable.

About the employer

Pivotal Talent Search is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.