Front Desk Receptionist – Behavioral Health

Job overview

The Front Desk Receptionist – Behavioral Health role is onsite in Hackensack, NJ. Compensation is $20–$22 per hour. The receptionist supports a behavioral health practice serving people seeking treatment for themselves or family members. The role provides a welcoming client experience while coordinating appointments, records, payments, and communications. Careful handling of confidential information and routing clinical concerns to providers help the practice deliver organized administrative support.

What you'll do

• Answer calls and respond to client questions
• guide new clients through intake and scheduling
• manage appointments in the practice management or EHR system
• collect and update demographic and insurance information
• verify coverage
• collect payments and handle basic billing questions
• coordinate administrative pharmacy calls
• document communications
• maintain confidentiality
• manage mail, inventory, and office organization.

What we're looking for

Skills & competencies

front desk receptionist

behavioral health

client support

appointment scheduling

ehr

insurance verification

hipaa confidentiality

hackensack nj

consolidated human resources

$20–$22/hr

Work arrangement

• Weekend coverage required

Why this role

Training on the practice management system and practice-specific procedures is provided.

About the employer

Consolidated Human Resources, LLC is hiring for this role. Industry: Offices of Mental Health Practitioners (except Physicians). Sector: 62.