Hotel Front Desk Attendant

Job overview

The Hotel Front Desk Attendant role is onsite in Ocoee, FL. Compensation is $16.50 per hour. The position supports guest services at Hampton Inn by Hilton Ocoee Orlando. The attendant serves as an initial point of contact and helps manage guests’ stays from arrival through departure. The role contributes to a positive guest experience by handling check-ins, check-outs, payments, reservations, inquiries, calls, and shift-end cash balancing and reporting.

What you'll do

• Balance cash at the end of each shift and generate reports for the next shift
• handle guest check-ins, check-outs, and payment processing
• operate the hotel switchboard, answer and transfer calls, and provide information
• respond to questions about hotel services, facilities, and directions
• take reservations by phone, email, and in person, including group reservations.

What we're looking for

Skills & competencies

hotel front desk attendant

ocoee fl

hampton inn by hilton

guest services

hotel hospitality

check-in

check-out

payment processing

reservations

cash balancing

customer service

$16.50 per hour

Work arrangement

• Weekend coverage required

Why this role

Hospitality or food-service experience is preferred but not required; applicants at all experience levels are welcome. The role requires standing, walking, and lifting up to 25 pounds as needed.

About the employer

Hampton Inn by Hilton Ocoee Orlando is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.