Service Cashier and Business Development Center Representative

Job overview

The Service Cashier and Business Development Center Representative role is onsite in Laredo, TX. Compensation is not specified. The position supports the dealership service department and customer experience at Powell Watson Motors GMC Buick Cadillac. The role handles customer communications and service appointment scheduling, follows up with customers to support retention, and maintains customer information in CRM systems. It also provides occasional cashier support, including processing payments, closing repair orders, and assisting customers at the front counter.

What you'll do

• Answer service calls and customer inquiries
• schedule service appointments
• make outbound calls to follow up on missed appointments, re-engage inactive customers, confirm upcoming appointments, and promote service campaigns
• respond to internet leads, texts, and emails
• maintain customer information in CRM systems
• communicate with service advisors and management
• occasionally process payments, close repair orders, assist at the front counter, and balance receipts.

What we're looking for

Skills & competencies

service cashier

business development center representative

laredo tx

powell watson motors

automotive dealership

service department

customer communication

appointment scheduling

customer retention

crm

rotating saturdays

paid training

health benefits

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training, health, dental and vision benefits, paid time off, employee discounts, and growth opportunities.

Why this role

The posting specifies a full-time schedule with rotating Saturdays and lists paid training, health, dental and vision benefits, paid time off, and employee discounts.

About the employer

Powell Watson Automotive Group is hiring for this role. Industry: New Car Dealers. Sector: 44.