Senior Technical Design Process Analyst
Employment type
Full-time
Work setting
On-site
Location
Anchorage, AK
Schedule
Day shift
Posted
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Job overview
The Senior Technical Design Process Analyst is an onsite role based in Anchorage, AK, supporting GCI Communication Corp's IT service operations. Compensation is not specified for this position. This role is responsible for developing and maintaining technical design processes and complex workflows to optimize the company's Enterprise Service Management (ESM) platform. The analyst bridges the gap between IT and business units to ensure efficient system performance and strategic alignment.
What you'll do
- Implement ESM program configurations.
- Translate business requirements into platform components.
- Build dashboards and reports.
- Troubleshoot and debug system incidents.
- Re-engineer business processes for optimization.
What we're looking for
- Skills & competencies
- full-timeday shiftanchorage akitesmworkflow designprocess analysttelecomonsiteno weekendsno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, retirement benefits, wellness programs, employee discounts.
Why this role
Focus on ESM platform and ITIL framework; requires telecom industry experience.
About the employer
GCI Communication Corp is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Custom Computer Programming Services
- Occupation code
- 15-1252.00
You'll be redirected to the employer's application page.
Listing ID: 121bc8da-21a9-497e-a3fe-d5f74c8ecaa7