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Bilingual Customer Service Representative

Mom's Meals · Ankeny, IA · Corporate - Customer Care

Compensation

$18 – $18 /hr

Employment type

Full-time

Work setting

On-site

Location

Ankeny, IA

Schedule

Day shift

Posted

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Job overview

The Bilingual Customer Service Representative is a full-time onsite role located in Ankeny, IA. The starting wage is $18.00/hour. This position supports the customer care team at Mom's Meals, a mission-driven provider of home-delivered meal solutions. This role serves as a primary point of contact for Spanish-speaking clients placing meal orders. The representative is responsible for managing inbound and outbound calls, documenting client information, and ensuring that all customers receive accurate and timely service.

What you'll do

  • Handle inbound and outbound customer calls
  • input order information
  • document conversations in the database
  • contact case managers for special situations
  • provide exceptional customer service.

What we're looking for

Skills & competencies
full-time
day shift
ankeny ia
bilingual
customer service
spanish
healthcare
food service
onsite
$18.00/hr
mom's meals
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Free Breakfast & Lunch, 401k, PTO, Full benefits package

Why this role

Starting wage of $18.00/hour with full benefits package available after 30 days.

About the employer

Mom's Meals is hiring for this role. Industry: Community Food Services. Sector: 62.

Additional details

Industry sector
62
Industry
Community Food Services
Occupation code
43-1011.00
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