Shift Leader – Dunkin’

Job overview

The Shift Leader – Dunkin’ position is onsite in Salem, MA, with pay of $16.50–$18.00 per hour. The role supports a franchisee-operated network of Dunkin’ locations and its shift operations. The Shift Leader assists management with running a single shift, serving as a role model and supporting customer service and team operations. The position offers a path toward assistant manager opportunities through the franchisee’s promotion-from-within approach.

What you'll do

• Assist the management team with operations during a single shift
• serve as a friendly role model
• use customer service and communication skills to support the team. The posting seeks previous fast-food or quick-service restaurant experience.

What we're looking for

Skills & competencies

shift leader

full-time

salem ma

dunkin’

northern management group

restaurant operations

shift leadership

customer service

team support

$16.50–$18/hr

fresh start bonus up to $500

paid training

weekend work

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off for full-time employees, sick time, paid training, company-sponsored medical and dental insurance, voluntary vision, life, accident and other insurance options, affordable college degree program, employee discounts, and New England hotel discounts.

Why this role

The posting mentions a Fresh Start Bonus of up to $500 over the first year for applicants applying after September 1, 2026. Benefits include paid training, paid time off for full-time employees, medical and dental insurance, voluntary insurance options, college degree program, employee discounts, and hotel discounts throughout New England.

About the employer

Dunkin North St Donuts LLC is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.