Automotive Service Advisor/Writer

Job overview

The Automotive Service Advisor/Writer role is onsite in Trevose, PA, and compensation is not specified. The position supports the service team at Toyota Trevose, part of the family-owned Faulkner Automotive Group. The advisor is the first point of contact for customers bringing vehicles in for service. The role gathers vehicle information, listens to customer concerns, and guides customers through the repair process in a professional manner.

What you'll do

• Greet customers bringing vehicles in for service
• walk around vehicles with customers
• gather vehicle information
• listen to and document customer-reported issues
• guide customers through the repair process
• communicate professionally with customers.

What we're looking for

Skills & competencies

full-time

automotive service advisor

service writer

customer service

vehicle service

repair process

toyota trevose

trevose pa

faulkner automotive group

training provided

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• 401(k) with company match
• paid time off and holidays
• employee discounts
• referral bonuses
• annual reviews and merit increases.

Why this role

Automotive experience is a plus but not required; training and continued growth opportunities are offered.

About the employer

The Faulkner Automotive Group is hiring for this role. Industry: Automotive Parts and Accessories Retailers. Sector: 44.