Field Services Agent (A2)
Employment type
Full-time
Work setting
On-site
Location
Doral, FL
Schedule
Day shift
Posted
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Job overview
The Field Services Agent (A2) is an onsite position based in Doral, FL. Compensation is not specified in the posting, and this role supports the service center operations at DHL Express, Inc. This role exists to provide comprehensive customer service, sales, and operational support. It contributes to the company's goals by ensuring efficient shipment processing, customer problem resolution, and effective dispatching.
What you'll do
- Provide customer service and sales support, answer phones, resolve billing problems, track shipments, assist with sorting and loading, dispatch pick-up information, and prepare documentation.
What we're looking for
- Skills & competencies
- full-timeday shiftdoral fldhl expresscustomer servicelogisticsoperations supportonsiteshippingwarehouse
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401K with match, Medical, Dental, Vision, Tuition Reimbursement, Paid Time Off
Why this role
Requires ability to lift up to 70 lbs and pass FAA, TSA, and CBP background checks.
About the employer
DHL Express, Inc. is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.
Additional details
- Industry sector
- 49
- Industry
- Couriers and Express Delivery Services
- Occupation code
- 41-2021.00
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Listing ID: 11d37469-a6c7-42b9-be8c-64def86cb066