Contact Center Agent
Compensation
$18 – $22 /hr
Employment type
Full-time
Work setting
On-site
Location
Fort Worth, TX
Schedule
Day shift
Posted
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Job overview
The Contact Center Agent is an onsite role based in Fort Worth, TX. Compensation is $18.00–$22.00 per hour, supporting the customer service department at First Onsite - US. This role serves as the primary point of contact for customers, responsible for resolving inquiries and delivering solutions. The agent contributes to the company's mission by ensuring high-quality service and providing feedback to improve operational processes.
What you'll do
- Answer incoming calls and provide customer service
- handle email and SMS communications
- dispatch work to branches
- record and organize data
- prepare reports and administrative paperwork
- research supporting documentation
- meet KPI goals
- follow company and regulatory policies.
What we're looking for
- Skills & competencies
- full-timeday shiftfort worth txfirst onsitecontact centercustomer service$18-$22/hronsiteweekend requiredno on-call
- Work arrangement
- Weekend coverage required
About the employer
First Onsite - US is hiring for this role. Industry: Facilities Support Services. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Facilities Support Services
- Occupation code
- 43-4051.00
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Listing ID: 11b20e28-8484-4b3a-b83d-36970c22183f