Office Services Associate

Job overview

The Office Services Associate role is onsite in Chicago, IL, with a Monday–Friday schedule from 8:30 AM to 5:30 PM. Compensation is not specified. RRD provides marketing, packaging, print, and business services to organizations and regulated industries. The associate provides daily back-office support through reprographics, mail, and intake services, with additional support for hospitality, facilities, audio/visual, reception, and other service lines as needed. The role helps client teams complete work accurately and meet contracted deadlines.

What you'll do

• Use logs for office-services work and ensure job tickets are complete
• perform reprographics, mail, and intake work according to procedures
• run jobs in the proper order
• communicate job or deadline issues
• meet contracted deadlines
• troubleshoot basic equipment problems
• prioritize workflow and perform quality assurance
• load machines with paper, toner, and supplies
• answer calls and emails
• interact with clients
• use equipment and supplies efficiently.

What we're looking for

Skills & competencies

office services associate

reprographics

mail services

intake

back-office support

customer service

chicago il

rrd

monday–friday

8:30 am–5:30 pm

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• paid time off
• disability and life insurance
• 401(k) with company match
• parental leave
• adoption assistance
• tuition assistance
• and employer and partner discounts.

Why this role

The posting requires a high school diploma or equivalent and at least one year of office-services experience, preferably in a legal, banking, or large corporate environment. The role may require overtime as needed.

About the employer

RR Donnelley is hiring for this role. Industry: Office Administrative Services. Sector: 56.