Service Operations Assistant

Job overview

The Service Operations Assistant role is primarily office-based and onsite in Florence, AL; compensation is $12–$13 per hour. The position supports the VP, Inventory Manager, and Service Operations Support Manager, helping maintain efficient daily operations across the service department. The role provides administrative and operational support by maintaining schedules, tickets, reports, inventory records, and documentation in company systems. Accurate data entry and coordination help operations, inventory, dispatch, regional managers, technicians, and the warehouse team keep workflows organized.

What you'll do

• Provide administrative support to leadership and operations teams
• answer and route incoming calls
• maintain digital and physical records
• enter schedules and update technician tickets as directed
• run and distribute daily operational reports
• retrieve invoices and service documentation
• enter inventory transactions and assist with inventory tracking
• coordinate workflow across operations, inventory, and leadership teams.

What we're looking for

Skills & competencies

service operations assistant

florence al

filterpro usa

full-time

administrative support

data entry

scheduling

service tickets

operational reporting

inventory support

microsoft office

workflow coordination

Work arrangement

• Weekend coverage required

Why this role

The role is primarily office-based with limited customer interaction and supports internal teams through scheduling, reporting, data entry, and workflow coordination.

About the employer

FilterPro USA, LLC is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.