Customer Service & Sales Support Coordinator

Job overview

The Customer Service & Sales Support Coordinator role is full-time and onsite in Baltimore, MD, with pay of $22–$26 per hour. Parker Flavors makes flavor products and supports customers through its sales and production operations. The coordinator supports the sales process from customer onboarding through recurring orders, helping maintain customer relationships and sales growth. The role also coordinates order processing, production communication, reporting, office support, and sales-related projects.

What you'll do

• Onboard customers
• receive, enter, and confirm purchase orders
• communicate order status
• coordinate with Production
• process invoices
• resolve customer concerns
• enter leads in the CRM
• support customer accounts and sample shipments
• prepare quotations, reports, and presentations
• assist with marketing materials, trade show logistics, travel planning, and front-office tasks.

What we're looking for

Skills & competencies

customer service

sales support

sales coordinator

order processing

customer relations

crm

baltimore md

parker flavors

full-time

$22–$26/hr

401(k) match

tuition assistance

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) and matching, dental, health, and vision insurance, paid time off, profit sharing, and tuition assistance.

Why this role

Combines customer order coordination and sales support with front-office and special-project assistance.

About the employer

Parker Flavors is hiring for this role. Industry: Spice and Extract Manufacturing. Sector: 31.