Dispatch Specialist I — Behavioral Health

Job overview

The Dispatch Specialist I — Behavioral Health is a remote role with a schedule spanning Wednesday through Tuesday; compensation is $18–$21.86 per hour. Solari operates a 24/7 crisis line serving Arizona, Oklahoma, and Colorado, with a mission to inspire hope. The role coordinates dispatch for mobile crisis teams, crisis transportation, clinicians, hospital assessors, and other partners. It also backs up contact center staff by screening crisis requests when business needs dictate, helping connect people with timely crisis support.

What you'll do

• Receive and dispatch teams and clinicians
• provide accurate information and track team needs and safety
• maintain tracking logs and prepare reports when needed
• document dispatch interactions in the electronic health record and logs
• follow call center procedures
• answer and screen incoming crisis requests when business needs dictate
• coordinate care through calls, emails, texts, or chat
• screen and dispatch contacts from first responders
• participate in required training and supervision.

What we're looking for

Skills & competencies

dispatch specialist i

behavioral health

remote

solari

crisis line

mobile crisis dispatch

crisis transportation

contact center

crisis request screening

electronic health record

arizona

oklahoma

colorado

$18–$21.86/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• medical, dental, and vision benefits
• basic and voluntary life insurance
• critical illness coverage
• short- and long-term disability
• 401(k) and Roth 401(k)
• employee assistance program
• pet care and identity theft services.

Why this role

Remote work requires stable, secure private home internet with at least 50 Mbps download and 5 Mbps upload, and average jitter below 20% of latency. GED or high school diploma required; 1–2 years of dispatch, contact center, or emergency services experience preferred. Schedule: Wednesday 2:30–8 p.m.; Thursday–Saturday 8 a.m.–8 p.m.; Sunday–Tuesday 8 p.m.–8 a.m.; Wednesday 8 p.m.–1:30 a.m.

About the employer

Solari is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.