Availability Manager
Employment type
Full-time
Work setting
On-site
Location
Annapolis Junction, MD
Schedule
Day shift
Posted
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Job overview
The Availability Manager is an onsite role based in Annapolis Junction, MD, with compensation not specified. This position supports the technology team at MANTECH. This role exists to support the delivery of services within Service Level Agreements and Key Performance Indicators. The manager will respond to major incidents, perform root cause analysis, and implement preventative measures to ensure high-quality customer support.
What you'll do
- Manage network outages
- respond to major incidents
- perform root cause analysis
- identify trends
- provide 24/7 support to daily operations.
What we're looking for
- Skills & competencies
- full-timeday shiftannapolis junction mdavailability manageritnetworksecurity+ts/scimantechno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Not specified.
Why this role
Active TS/SCI clearance with Poly required.
About the employer
MANTECH is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 15-1299.00
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Listing ID: 1098eff0-5a28-4f96-bdb1-ce6eac430a03