Guest Services Associate

Job overview

The Guest Services Associate role is onsite in Scottsdale, AZ, with compensation of $16 per hour. The position supports guest service at Hampton Inn & Suites Phoenix Scottsdale. The associate helps guests check in, answers questions, addresses concerns, and supports a pleasant stay. The role also assists with room inventory and supervises bell staff service during arrivals, departures, and other guest interactions.

What you'll do

• Treat guests courteously and efficiently
• address guest concerns and follow up
• assist with daily room inventory status
• supervise bell staff activities and service during arrivals, departures, and other guest contact.

What we're looking for

Skills & competencies

guest services associate

scottsdale az

hampton inn & suites

$16/hour

guest check-in

guest relations

room inventory

bell staff

8-hour shifts

part-time

employee discounts

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts, advancement opportunities, training and development, wellness resources, and performance bonuses.
• Medical, dental, paid time off, and 401(k) are listed for full-time employees.

Why this role

The posting specifies eight-hour shifts and is seeking someone for two to three shifts, with current needs for 7 a.m.–3 p.m. and 3 p.m.–11 p.m.

About the employer

Hampton Inn & Suites Phoenix Scottsdale is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.