Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member role is onsite in Pontiac, MI; compensation is $40,000–$60,000 per year. The role supports a local State Farm agency serving its community. The representative helps create positive customer experiences by resolving inquiries, maintaining accurate records, supporting retention, and coordinating with agency colleagues. The work contributes to client satisfaction and the agency’s growth.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other agency team members to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

customer service

customer retention

insurance agency

pontiac mi

48342

samuel cannonier state farm agent

$40k–$60k per year

no degree required

paid time off

health insurance

401(k) matching

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, health insurance, paid time off, training and development, 401(k) matching, performance bonuses, and flexible scheduling.

Why this role

The agency describes a bilingual environment, community involvement, training and development, and no degree requirement.

About the employer

Samuel Cannonier - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.