Receptionist / Front Office
Employment type
Full-time
Work setting
On-site
Location
Waterloo, IA
Schedule
Day shift
Posted
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Job overview
The Receptionist / Front Office role is a full-time onsite position located in Waterloo, IA. Compensation is not specified for this role, which supports the agency operations at Gary Bock - State Farm Agency. This role exists to ensure excellent service standards and maintain high customer satisfaction. The receptionist manages incoming calls, resolves customer inquiries, and maintains accurate records while fostering a positive and professional office environment.
What you'll do
- Provide product/service information
- Manage incoming calls
- Handle customer complaints
- Keep records of interactions
- Process customer accounts.
What we're looking for
- Skills & competencies
- full-timeday shiftwaterloo iastate farmhealthcarereceptionistonsiteno degree requiredcustomer serviceadministrative
- Work arrangement
- Weekend coverage required
Benefits & perks
- Base pay plus bonus, Paid time off
Why this role
Base pay plus bonus, growth potential
About the employer
Gary Bock - State Farm Agency is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Insurance Agencies and Brokerages
- Occupation code
- 43-4171.00
You'll be redirected to the employer's application page.
Listing ID: 10799497-4cfa-4004-a02c-e28a5a0d10e9