Part-Time Customer Intake Coordinator

Job overview

The Part-Time Customer Intake Coordinator works onsite in Sutton, MA, during Eastern Standard Time hours. The posting states earnings of $55,000 or more with uncapped commissions. AVID Energy Solutions is a Mass Save partner helping homeowners improve energy efficiency and reduce utility costs. The coordinator qualifies homeowners and renters for energy incentives and no-cost home energy assessments, manages inbound and outbound inquiries, and schedules assessments for energy efficiency specialists. The role supports customer access to energy-saving services and helps the company meet marketing and sales goals.

What you'll do

• Qualify Massachusetts and New Hampshire homeowners and renters for energy assessments
• manage high volumes of inbound and outbound calls and emails
• follow up with prospective customers and referrals
• meet agreed monthly marketing and sales targets
• assign inquiries with Marketing, Sales, and Customer Service teams
• schedule home energy assessments
• use Salesforce CRM and EPlus assessment software
• stay current on insulation and energy-efficiency trends.

What we're looking for

Skills & competencies

part-time customer intake coordinator

sutton ma

avid energy solutions

mass save partner

customer intake

inbound and outbound calls

salesforce crm

energy assessments

energy efficiency

homeowners and renters

uncapped commissions

$55,000+ earnings stated

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible work schedule
• health, dental, and vision insurance
• FSA and HSA
• life insurance
• short-term disability
• paid time off and company holidays
• phone reimbursement
• uncapped commissions and bonuses
• training and growth opportunities
• referral program.

Why this role

The posting describes a part-time role with uncapped commissions and bonuses, flexible scheduling, and customer intake for no-cost home energy assessments.

About the employer

AVID Energy Solutions is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.