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Retail Service Specialist

Massillon Auto Club · Massillon, OH · Customer Service

Employment type

Full-time

Work setting

On-site

Location

Massillon, OH

Schedule

Day shift

Posted

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Job overview

The Retail Service Specialist is an onsite position based in Massillon, OH. Compensation is not specified for this role, which supports the AAA branch network by providing high-level customer service. This role exists to greet members and determine their service needs, ranging from DMV license processing to travel planning. The specialist contributes to branch success by promoting AAA memberships and identifying cross-sell opportunities.

What you'll do

  • Process DMV registration services.
  • Prepare travel materials like TripTiks and maps.
  • Assist with hotel and car reservations.
  • Promote and sell AAA memberships.
  • Process insurance payments and issue passport photos.

What we're looking for

Skills & competencies
full-time
day shift
massillon oh
aaa
customer service
retail
dmv
travel
onsite
notary
member service
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health coverage (medical, dental, vision), 401(K) with match, tuition assistance, paid parental leave, wellness programs.

Why this role

DMV licensing experience, Notary services, Cross-selling opportunities

About the employer

Massillon Auto Club is hiring for this role. Industry: All Other Travel Arrangement and Reservation Services. Sector: 56.

Additional details

Industry sector
56
Industry
All Other Travel Arrangement and Reservation Services
Occupation code
43-4051.00
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