Business Office Director

Job overview

The Business Office Director role is onsite in New Carlisle, Indiana. Salary is $45,885 to $54,954 per year. The director oversees the day-to-day financial and administrative operations of a Greencroft Communities facility and works with residents, families, staff, and outside partners. The role keeps billing, records, resident funds, and front-office operations accurate and organized. By supporting residents and families with financial questions and maintaining reliable administrative processes, the director contributes to a welcoming facility experience and the facility’s operational stability.

What you'll do

• Manage business office operations
• verify insurance and payer eligibility
• process census information, resident funds, cash receipts, adjustments, and other transactions
• manage Medicare, Medicaid, insurance, and private-pay billing
• monitor accounts receivable and follow up on claims and payments
• complete monthly reconciliations and reporting
• manage trust accounts and petty cash
• assist residents and families with financial questions and Medicaid applications
• supervise business office and reception staff
• maintain confidential records and follow applicable regulations.

What we're looking for

Skills & competencies

business office director

new carlisle in

greencroft communities

facility administration

billing

accounts receivable

medicare and medicaid

resident funds

financial reconciliation

front office

staff supervision

$45,885–$54,954/year

Work arrangement

• Weekend coverage required

Why this role

The role combines facility billing and financial administration with resident and family support. A high school diploma or GED is required; experience in long-term care, medical billing, accounts receivable, or office management is helpful.

About the employer

Greencroft Communities is hiring for this role. Industry: Continuing Care Retirement Communities. Sector: 62.