Hotel General Manager

Job overview

The Hotel General Manager position is onsite in Asheville, NC. Compensation is not specified. The role is part of the property leadership team and reports to the Regional Vice President of Operations. The general manager oversees hotel operations, team leadership, guest satisfaction, brand standards, staffing, budgets, and revenue performance. The role coordinates with corporate departments and leads the property in meeting operational and business goals while maintaining a strong service culture.

What you'll do

• Lead and develop hotel associates
• oversee daily operations and property performance
• manage guest satisfaction, brand quality, maintenance, housekeeping, budgets, labor, and staffing
• maintain compliance and safety standards
• monitor guest feedback
• coordinate with corporate teams
• oversee administrative, accounting, payroll, and forecasting processes
• manage hiring, training, schedules, and performance reviews
• develop budgets and revenue strategies
• lead during emergencies.

What we're looking for

Skills & competencies

hotel general manager

hospitality

asheville nc

ac by marriott

hotel operations

guest satisfaction

team leadership

budget management

revenue generation

brand standards

staff training

full-time associates benefits

hotel management

Work arrangement

• Weekend coverage required

Benefits & perks

• For full-time associates: medical, dental, and vision insurance, life insurance, pet insurance, short- and long-term disability, paid time off, holidays, and tuition assistance.
• All associates may receive a 401(k) savings plan with matching, referral program, training, fundraising match, volunteer opportunities, chaplain services, and hotel rate discounts.

Why this role

The posting requires at least three years of hotel general manager experience and describes a leadership role with responsibility for property operations and financial performance.

About the employer

AC By Marriott is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.