Retail Shift Lead

Job overview

The Retail Shift Lead role is onsite in San Francisco, CA. The listing title states a base rate of $21 per hour plus tips, with tip pooling averaging $5–$12 per hour. The role supports retail operations at a StateHouse Holdings location. The shift lead helps maintain a smooth customer experience and store operation during the assigned shift. The role supports staff, inventory, transactions, cash handling, store security, and compliance with city and state cannabis regulations.

What you'll do

• Provide customer service
• log customers and transactions in systems
• handle returns, exchanges, and employee purchases
• notify inventory control about returns
• complete opening and closing duties and secure the venue
• authorize discounts
• maintain display labeling and cleanliness
• support marketing
• train new employees
• oversee floor activity
• handle and distribute pooled tips
• account for cash and report personnel issues.

What we're looking for

Skills & competencies

retail shift lead

san francisco ca

statehouse holdings

cannabis retail

$21/hr base

tips average $5–$12/hr

customer service

inventory management

pos transactions

cash handling

staff training

store security

regulatory compliance

Work arrangement

• Weekend coverage required

Why this role

Tip pooling is stated to average $5–$12 per hour in addition to the $21 hourly base rate.

About the employer

StateHouse Holdings is hiring for this role. Industry: All Other Miscellaneous Retailers. Sector: 45.