Retail Shift Lead — Key Holder

Job overview

The Retail Shift Lead works onsite in Durham, NC, in a part-time role. Compensation is described as competitive pay, with no numeric amount specified. Läderach’s retail business operates chocolateries offering its chocolate products and in-store customer experiences. The shift lead supports the in-store experience by guiding store tasks, helping train associates, maintaining merchandising and food safety standards, and supporting sales goals. The role helps keep sales-floor operations and customer service aligned with store and brand standards.

What you'll do

• Deliver customer experience
• train and assist store associates
• lead in-store tasks during shifts
• support sales-floor flow
• help ensure accurate merchandising and food safety
• work toward sales objectives and store compliance and loss prevention standards
• participate in team meetings and other assigned duties.

What we're looking for

Skills & competencies

retail shift lead

key holder

durham nc

läderach

part-time

retail sales

customer experience

team training

merchandising

food safety

sales goals

chocolate retail

Work arrangement

• Weekend coverage required

Benefits & perks

• Premium holiday pay
• annual bonus
• employee assistance program
• training
• career opportunities
• product discounts
• chocolate at work.

Why this role

Part-time key holder role; at least one year of retail sales or similar customer-focused experience with increasing responsibility expected; flexible scheduling based on store needs.

About the employer

Laderach Southpoint NC LLC is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.