Customer Service Department Manager
Compensation
$85k – $100k /yr
Employment type
Full-time
Work setting
On-site
Location
Woodworth, WI
Schedule
Day shift
Posted
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Job overview
The Customer Service Department Manager is an onsite role located in Woodworth, WI. The position offers an annual salary between $85,000 and $100,000 and supports the Kenosha branch. This role is responsible for maintaining Uline's legendary customer service standards by empowering and coaching team leads. The manager oversees daily department activities, evaluates procedures, and implements strategies to improve efficiency and resolve escalated customer issues.
What you'll do
- Train Team Leads to build high-performing teams
- Manage daily activities of customer service departments
- Evaluate procedures for improvement
- Review performance reports
- Resolve escalated customer issues.
What we're looking for
- Skills & competencies
- full-timeday shiftwoodworth wiulinedepartment managercustomer serviceonsiteno travelno on-callweekend required$85k-$100k/yr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, 401(k) with 6% match, paid time off, tuition assistance, bonus programs.
Why this role
Requires 3+ years of management experience and a bachelor's degree.
About the employer
Uline, Inc. is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Administrative Management and General Management Consulting Services
- Occupation code
- 11-3011.00
You'll be redirected to the employer's application page.
Listing ID: 0ff562d0-3800-4193-a333-0ffc2f9b7984