Complaints & Grievance Specialist
Employment type
Full-time
Work setting
On-site
Location
00968, PR
Schedule
Day shift
Posted
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Job overview
The Complaints & Grievance Specialist is an onsite position located in 00968, PR. Compensation is not specified for this role, which supports the quality and compliance team at Alivia Health. This role exists to ensure patient satisfaction and regulatory compliance by resolving complaints and grievances. The specialist conducts investigations and identifies opportunities for operational improvement.
What you'll do
- Receive and document complaints
- conduct investigations
- maintain records
- report status
- work with teams to develop solutions
- communicate with stakeholders
- ensure compliance
- prepare reports
- analyze data
- provide training.
What we're looking for
- Skills & competencies
- full-timeday shift00968 pralivia healthcompliancehealthcaregrievancequalitydata analysisonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Professional development, compliance training.
Why this role
Pharmacy/managed care focus, data analysis opportunity, quality improvement focus.
About the employer
Alivia Health is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- All Other Outpatient Care Centers
- Occupation code
- 13-1041.00
You'll be redirected to the employer's application page.
Listing ID: 0ff015b5-a1ef-453f-9979-e256bb44f380