Customer Service Advisor – Lube Services

Job overview

The Customer Service Advisor – Lube Services role is onsite in Houston, TX. Compensation is not specified. Island Breeze Car Wash provides car-wash, detailing, and automotive maintenance services, and this role supports its lube services division. Serving as the first point of contact between customers and service technicians, the advisor coordinates service visits, explains maintenance recommendations, and keeps customers informed. The role also supports accurate transactions and records, smooth shop workflow, and customer satisfaction.

What you'll do

• Greet customers and answer inquiries about services, promotions, and products
• provide honest service recommendations and clear explanations
• schedule and coordinate lube appointments
• communicate with technicians and update customers on service progress
• conduct basic vehicle inspections and explain findings
• assist customers in selecting services and products
• process payments and maintain accurate customer records
• resolve complaints
• collect customer feedback
• maintain shop and waiting-area cleanliness and organization.

What we're looking for

Skills & competencies

customer service advisor

lube services

automotive maintenance

customer relations

service coordination

vehicle inspections

sales support

cash handling

houston tx

island breeze car wash

customer satisfaction

weekend and holiday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based incentives, professional growth and development, employee discounts on services and products, and paid time off.

Why this role

The posting lists professional growth and development, employee discounts, paid time off, and performance-based incentives; a State Inspector license is preferred. Weekend and holiday availability may be needed.

About the employer

Island Breeze Car Wash & Automotive Services is hiring for this role. Industry: Automotive Oil Change and Lubrication Shops. Sector: 81.